keriya's Privacy Policy

We use your information for specific and legitimate purposes. Your data is not used for any reason other than those described below.

2.1 Account Management

Your registration information is used to create and manage your keriya account, verify your identity, and ensure secure login.

2.2 Transaction Processing

Financial information is used to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. The minimum deposit and withdrawal amount is ৳500.

2.3 Customer Support

Your contact information is used to resolve your issues quickly through 24/7 live chat and to provide email support.

2.4 Security and Fraud Prevention

Technical information is analysed to prevent unauthorised access and money laundering, and to ensure the security of the platform.

2.5 Service Improvement

Gaming data is analysed to improve the user experience, add new games and features, and enhance the performance of the platform.

2.6 Fulfilling Legal Obligations

Necessary information is retained to comply with relevant laws and regulations and to respond to lawful requests from authorities.

Cookies and similar technologies are used on the keriya website to improve your experience.

3.1 Essential Cookies

These cookies are essential for the core functionality of the website. They are automatically active to maintain login sessions and manage security measures.

3.2 Functional Cookies

These cookies are used to remember your preferred language, theme, and other settings, making your visits more convenient.

3.3 Analytics Cookies

Analytics cookies are used to collect usage statistics for the website. This information is completely anonymous and is used solely to improve the service.

keriya never sells your personal information to third parties. Information may only be shared in the limited circumstances described below.

4.1 Payment Processors

The minimum necessary information is shared with service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These organisations follow their own privacy policies.

4.2 Technology Service Providers

Limited information may be shared with trusted technology partners for website hosting, data security, and technical operations. These partners operate under strict confidentiality agreements.

4.3 Game Providers

Necessary information is shared with game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others to verify gaming results and transactions.

4.4 Disclosure for Legal Reasons

We may be required to disclose your information due to a court order, a lawful request from a government authority, or a legal obligation. In such circumstances, we will act in accordance with the law.

keriya follows advanced technology and strict security protocols to protect your information.

5.1 Encryption Technology

All data transfers on our platform are secured through SSL (Secure Socket Layer) encryption. Your financial information is stored using banking-grade encryption.

5.2 Password Security

Your password is never stored in plain text. Passwords are encrypted using advanced hashing algorithms.

5.3 Access Control

Only authorised personnel can access your information, and every access is logged. Security measures are verified through regular internal audits.

5.4 Security Incident Management

If a security breach occurs, we will take the necessary steps promptly and notify affected users in a timely manner.

• Regular security testing and vulnerability assessments
• Two-Factor Authentication support
• Suspicious activity detection system
• Physical security measures at data centres

You have the following rights regarding your personal information. Contact us to exercise these rights.

6.1 Right to Access Information

You can request to view the personal information we hold about you at any time. We are obligated to provide the information within a reasonable time.

6.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you can request that it be corrected. We will update the information promptly.

6.3 Right to Close Your Account

If you wish to stop using our services, you can request to close your account. However, due to legal obligations, certain information may be retained for a specified period.

6.4 Right to Data Portability

You can request to export your information in a readable format.

6.5 Right to Opt Out of Marketing Communications

If you do not want to receive our promotional emails or marketing messages, you can opt out at any time.

We retain your information only for as long as necessary. Retention periods differ depending on the type of information.

7.1 Active Account Information

Your registration and gaming information is retained for as long as your account is active. Even after closing your account, certain information may be retained for up to 5 years due to legal obligations.

7.2 Financial Transaction Records

All financial transaction records are retained in accordance with legal requirements. These records may be used for auditing and dispute resolution.

7.3 Inactive Accounts

We will notify you in advance about accounts that have been inactive for an extended period and give you the opportunity to take the necessary action.

keriya is an adult platform intended only for those aged 21 or older. We strictly prohibit the collection or use of information belonging to minors.

• An age verification process is followed at the time of registration
• Additional identity verification steps are applied for suspicious accounts
• If it becomes known that information belonging to a minor has been collected, it will be deleted immediately
• Parents or guardians may contact us regarding an account belonging to a minor

This platform is for those aged 21 or older only.

We may update this privacy policy from time to time. For significant changes, we will notify you in the following ways.

• A special notice will be displayed on the website
• A message will be sent to your registered email address
• The "Last Updated" date at the top of the policy will change

Continuing to use the platform after a revised policy is published will be taken to mean that you agree to the new policy. If you do not agree with the changes, you will always have the option to close your account.